Submit a return request

Click the profile icon in the store menu, or go to the refund policy or a returns page, then request a return.

1. Log in to your account :
      1. In the " Email " field, enter your email address, then click " Continue ".
      2. In your email account, open the email sent from our store and copy the six digit verification code included in the email.
      3. Return to the online store, then enter a six-digit verification code.

2. Click " Request a return " for the order you wish to return.
3. If your order contains more than one item, select the ones you wish to return.
4. Select a reason for return and add a note for the store.
5. Click " Request a return ".

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. Once the product is returned, you will receive a refund.